HOW CAN SOMEONE MAKE A SUCCESSFUL CAB AGGREGATOR APP LIKE UBER, OLA OR LYFT

Mobile Development , Posted by on 2018/12/18 13     Comments

In the last few years, taxi aggregator services have proliferated cities where there was a need for a reliable taxi service which was affordable and available. The main reason can be traced to the need of a section of people who wanted an efficient taxi system. This point was identified by the team of people who were behind the development of the world’s first taxi aggregator service. It was in 2009 that Travis Kalanick and Garrett Camp laid the foundation of what went on to become a billion dollar enterprise called UBER. Since then, there have been many attempts to replicate the same business model, not only in the cab aggregator business but also in different business verticals as well. So, if you are interested to make a successful cab aggregator app like UBER, OLA OR LYFT there shall be many factors to consider. 

Firstly, the companies which run the taxi aggregator services are not transport companies but technology companies even though they operate in the transport sector. They have been very successful in maintaining a sort of balance between the demand and the supply which has added to the popularity of the service between customers. The intelligent use of technology has helped in finding out the lacunae in the existing taxi business model and coming up with solutions which addressed these shortcomings. Your desire to make a successful cab aggregator app like UBER, OLA OR LYFT shall be better served if you can address the following gaps in your application: 

  • Erratic driver behaviour.
  • Inconsistent performance standards for services from a customer’s perspective.
  • Pricing issues

Well, there have been many taxi cab services which have come to the marketplace. So, instead of just being an addition to the crowd you have to be a differentiator in your services if you want to make a successful cab aggregator app like UBER, OLA OR LYFT.

The desire to be a differentiator had been our main motivation at Vyrazu Labs when we decided to come out with a software product of our own. The experience led us to realise that being a leader in any area of business can be possible only if there is sufficient domain knowledge in that sector. So, if you want to make a successful cab aggregator app like UBER, OLA OR LYFT there has to be a phase of learning which facilitates the acquisition of knowledge in the taxi-app business.

HOW DOES A CAB AGGREGATOR OPERATE:

If you want to make a successful cab aggregator app like UBER, OLA OR LYFT, the first thing that you have to know is how do cab aggregator companies operate. All the companies have apps of their own which are compatible across different platforms so that they can be accessed by a vast majority of users. The only requirement is having access to a smartphone with an internet connection, which in fact is very common these days. An user has to access the application mentioning the pickup and drop location. The app has built-in tools which help locate the driver nearest to the user and send him a notification. After the driver receives the notification he has a choice of either accepting or rejecting the request. If he accepts the request he picks up the user and drops him off at the drop off point which has already been mentioned. The user does have the option of mentioning the type of vehicle he would prefer — a normal one or a luxury class of vehicle.  As far as payments are concerned, some cab aggregators offer customers the choice of paying by cash or credit/debit cards. The majority of cab aggregator services accept payments through cards, whether debit or credit. The fare is calculated by means of a software program which takes into account the distance travelled, the time taken, fuel consumed and the class of vehicle used. Also, there are options of having a pool ride where a ride is shared by a number of users and the total cost is divided accordingly amongst the users. It is of real help as users can save on the costs and also avail of rides when single rides are not available. Well, you have to take into account all these factors, if you want to make a successful cab aggregator app like UBER, OLA OR LYFT.

Our familiarity with the software architecture of online tools led us to the understanding that majority of the tools were customer-centric as they focussed on the needs of the customer. There was not a single online tool which focussed on the needs of the service providers, i.e. the organisations who actually provided the services. It has been our attempt to rectify that and the online tool designed and developed at our development centre is a unified platform which incorporates the best features of mobile apps and web-based application to deliver solutions which help service providers in bettering their services to their customers.

If you want to make a successful cab aggregator app like UBER, OLA OR LYFT you can implement one of the main differentiating factors of the UBER application with respect to their operations. The concept was unheard of and sounded weird when UBER announced that they would not be employing any driver. Instead, they started to enroll drivers as their partners while having a revenue sharing model with them. In fact, it is the drivers who work according to their own designed schedule with UBER maintaining a minimum level of interference with them. Also, they have the option to opt out of an existing contract with UBER. This freedom has benefited both the drivers, UBER and is a very intrinsic part of the UBER model of doing business. I have to mention that, in our discussion here, we are mentioning UBER as a reference model only as it is the most successful taxi app operator but the same comparison parameters are more or less applicable to other operators also.

MAIN FEATURES OF THE APPLICATION:

If you want to make a successful cab aggregator app like UBER, OLA OR LYFT you should be aware of the main features of the application. Let us have a look at what the features look like:

  • The app should be user-friendly and operate in real-time.
  • A cab aggregator service should be available 24/7 in all the days of the year.
  • There should be efficient algorithms in place to locate and send the closest available cab to a customer.
  • Users of the app should have the option to choose the type of car.
  • The app should be able to give customers an approximate, if not exact cost of the trip.
  • It should have a mode of payment where cashless transactions are possible.
  • A system to accept feedback about the driver from an user.
  • A rewards program for users.
  • A comprehensive admin panel which helps in overall operations.

A successful cab aggregator app like UBER, OLA OR LYFT shall need to have the following features for the user:

  • Easy to use software for users to get registered.
  • Easy selection of cab type by providing details like the number of passengers etc.
  • App to have features which clearly display the pickup and drop off points.
  • Easy calculation of fare of the ride.
  • An easy but secure payment system which facilitates online money transfer.
  • Real-time tracking system.
  • Comparison of rates for different types of rides by using a different class of vehicle.
  • The ability to track the geographical position of the driver as he arrives to pick up the user.
  • Send notifications to the user once the driver arrives with the car.

If you want to make a successful cab aggregator app like UBER, OLA OR LYFT kindly ensure that the following features are available in the driver’s app:

  • Option to accept or reject a ride.
  • Option to choose one’s location.
  • Drivers have the option to keep records of their operations in their applications.
  • Drivers can set the status of their availability i.e available or unavailable.
  • They can access past records through their application.
  • The app facilitates interaction with his manager/supervisor.
  • Has the scope to monitor the status of ongoing and completed trips.

We, at Vyrazu Labs, have had the exposure of using mapping based technologies which are a key constituent of UBER like apps. A successful cab aggregator app like UBER, OLA OR LYFT must have features which help in tracking the geographical position of the user as well as the driver. If you want to make a successful cab aggregator app like UBER, OLA OR LYFT you shall need to have mobile apps which have been developed for different platforms like Android and iOS, so as to reach the maximum number of users. So, the frameworks used in iOS and Android to take care of mapping requirements might differ in their terminology but the underlying principle remains the same which is to be able to track the geographical position of the user and the driver. Google Maps and Google Location Services API are used in the case of Android applications whereas the same is achieved by the use of MapKit or CoreLocation framework when the iOS platform is used. For sending push notifications, Google Firebase is used in the case of Android applications and the same functionality is achieved by the usage of Apple Push for iOS-based systems. Twilio and Plivo can be used in order to send SMS to the driver/user. You shall have to use the latest in technology if you want to make a successful cab aggregator app like UBER, OLA OR LYFT. 

By the way, we have developed a number of applications which use map-based technologies to keep track of a user’s geographical location. Maid2Order, Tripin2, Kranq, Drive2Advertise and ShareYourMove are just a few examples of applications developed at our development centre which had such requirements. For someone to develop a successful cab aggregator app like UBER, OLA OR LYFT, being able to track the geographical position of a user is just a preliminary but  important requirement. So, it is obvious by now that if you want to make a successful cab aggregator app like UBER, OLA OR LYFT there shall be several hurdles along the way which have to be successfully overcome.

I think I have covered the main points which have to be kept in mind if you want to make a successful cab aggregator app like UBER, OLA OR LYFT. Having said that, for those like you who want to make a successful cab aggregator app like UBER, OLA OR LYFT we, at Vyrazu Labs have an incubation lab for startups called STARTUP LAB. This is a place where you can place your idea over a cup of coffee with us and we shall be having a session where we brainstorm over the finer details of the proposal. Also, in order to protect your interests we have rigid non-disclosure agreements in place. Well, it may so happen that if you want to make a successful cab aggregator app like UBER, OLA OR LYFT, the journey may just start with both of us coming together. We have the technical acumen in place as can be made out by now and our dedicated team of engineers with their accumulated experience might just be the thing you were looking for as you look forward to making a successful cab aggregator app like UBER, OLA OR LYFT.                 

Before I wrap up, just to give you a ballpark figure, it should take around 150 man hours for the development of the front end of the application. The development of the backend should take another 100 hours, bringing the total to around 250 hours of developmental work. From a financial perspective, the cost of developing such an app should be high, on the northern side, as quoted by several vendors. Since, we have developed similar applications we shall be able to successfully develop similar applications at much lower rates if the same app is developed by our development team at our development centre.

You surely have an idea of what you are getting into by now, so my best wishes remain with you as you begin your journey to make a successful cab aggregator app like UBER, OLA OR LYFT.